About DSS
A Vision For The Future of Business Tech
When we founded Digital Saints Solutions in 2020, it was originally one contractor, Samantha Luck, and her vision of the future where the barrier of entry that previously stopped small businesses from breaking ground on the internet and digital marketing, would be lifted by developers and designers using modern tools to manifest affordable solutions.
As a small business owner herself, Samantha realized that growing and marketing both and online storefront or brick and mortar location can be daunting, particularly when there are so many options available and many include hidden costs, fees, and overhead that a small business can't afford.
That is why she stepped up and created DSS as an effort to share her vision of a level playing field for anyone looking to expand upon an idea from start to finish. Whether you are already established or just starting out, we identify the best solutions, marketing, and development solutions within your budget and ability to sustain.
With so many options available, our compassion and understanding of the industry sets us apart from our competition.
A Passion Realized
Meet Your Dedicated Agent & Founder
Founded upon my passion for digital design, marketing, and development, I created Digital Saints Solutions to service those who were 'left behind' during the Digital Revolution. Small businesses, niche industries, and the underserved that could benefit from a digital overhaul in every sense of the word but pricing and lack of knowledge in the area created a massive barrier of entry for many.
We set out to break down these barriers, forever expanding our repertoire of skills, building upon our services, and we took the time to understand our client's individual needs to ensure a successful campaign whether they opted for ongoing management or a one time service. This has allowed us to innovate and follow up with solutions that have helped small businesses and individuals realize their full potential without exceeding tighter budget constraints with our versatile and accommodating price points and full service packages.
Regardless of your budget or purpose, there is no better time than now to revolutionize your business infrastructure to meet the demands of modern consumers. Reach new clients in the market that would otherwise be lost to competitors with bigger budget, create a fan base for your company's culture and let the world know what you can offer it with our dedicated agents like myself at your side throughout.
Now, Digital Saints Solutions is on the way to becoming a registered LLC, serving the Northeast Florida / Central Florida area and the world.
Hybrid, On Site, and Remote Service Provided
How We Operate
Our agents are trained to be adaptable and to think outside the box. The pandemic taught us that the overhead of maintaining an office as an incubator and workplace does not always benefit businesses and can often hurt start ups with limited capital.
Our agents meet you in the middle between providing software as a service or managed service packages in a remote, hybrid, or on site capacity. During our consultation with you, we will discuss which options are realistic and the best fit for your project - and we always offer you the opportunity to negotiate and plan for scaling as we come up with your personalized project plan.
📌At the moment, our remote and hybrid agents serve USA and Canada with on site services offered to clients in the Northeast Florida / Central Florida region.
Need A Nerd - On Demand Consulting & Support Service - Call, Chat or Book A Video Call Starting At $1.00 Per Min
Our Need A Nerd? on demand service is powered by Loki (🖱️Click here to download the Loki smart phone app to get started for free in minutes. ) DSS agents can opt in to earn commission providing one on one consulting, guidance / advisory, and general support for projects you do yourself. Our agents are certified experts and specialists offering a wealth of knowledge rooted in first hand experience.
In addition to live chat, video, and phone consulting, we also offer in person assistance - we come to you, for a small additional fee plus hardware / software needs to complete your task or project.
🖱️Click here to request an appointment for on site support or consulting.
**Loki supports remote and hybrid jobs.
If you need an extra helping hand on your next tech project but would rather keep your device, then we've got you covered.
What We Offer
Certified Expert service - insights, advisory, and general consulting from big to small. No question is too hard or too stupid. If we don't have the answers, you don't pay!
Our business clients receive many of these benefits as part of their service agreement, but we do offer some additional support on demand that isn't included. Make sure to tell your agent if you currently work with us when you call to avoid an unnecessary invoice for paid consulting!
- General IT & Technical Support: Usage cases include home DIY projects (build your own PC, setting up home networks, setting up VPN, PoP3 email setup, Microsoft Outlook Troubleshooting, Hard Disk or SSD troubleshooting, Operating System troubleshooting)
- General Device Troubleshooting, Setup, Support for Windows, iOS, and Android OS systems and devices
- General Software & Hardware Troubleshooting
- General Web Development Consulting
- Digital Marketing Guidance & Consulting w/ Analytics
- Cloud Storage Setup, Troubleshooting, Guidance
- E-Commerce Guidance & Consulting
- Web Design & App Design / UI/UX Guidance & Consulting
- Hard Disk / SSD Recovery, Restoration & Backup
- On Site Assistance - for customers located in the Northeast Florida region by appointment only. 🖱️Click here for on site assistance
Learn to solve common technical issues from problem solvers that have years of experience and logic backing their advice. Feel confident that you can transfer your files from one devices to another without relying on the assistance of commission based salesmen - we've got nerds on demand for virtually any technocal scenario - all experts are fluid in English and oriented locally.
How it Works
- Click here to request a live chat or call with a dedicated agent
- Create your account for receiving consulting services in seconds
- Download the Loki app for easy communication and notifications for appointments on your iOS or Android devices.
- Book a live consultation call OR opt for chat and call with file sharing enabled, on demand, when you need it
- Discuss what you're having trouble with on your smart phone or computer with our expert agent at your convenience. If your agent does not think they can assist you, they won't waste your time. We can refer you if you like or cut the call and refund your time if applicable.
- Clients receive consulting, analytics, and guidance with most service agreements and managed service packages. Let us know if you are a current partner to see if you qualify for unlimited free consulting.
- Chat starts at $1.00 per minute with Call rates starting at $1.35 per minute, bookings offered for video calls start at $2.00 per minute - your first minute is always FREE
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- Fix your problem! It takes minutes to sign up!
☎️Our nerds are certified experts waiting for your call!
